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Policies, Terms, and Conditions of Sale

Return Policies

You may return any core or wrong part not later than 30 business days from your original order for a refund or replacement. All parts must, however, be in their original condition, and cannot be disassembled or damaged by incorrect installation.

Return Process

To start a return request, call 877-820-5222 and ask for a Return Merchandise Authorization (RMA) number. We will need your Invoice number, name, address, email address, part number you wish to return, and the reason you wish to make the return. No returns will be accepted without an RMA number. The RMA number must be written on the outside of the carton, otherwise the return will not be accepted. All returns must be postage paid and are not refundable. All returns must be packaged properly; we are not responsible for damaged goods that occur as a result of improper packing.

Return Process

Normally it takes 10 to 14 days for us to process your refunds for returns or cores

Risk of Loss

All items purchased from our website are made pursuant to our shipping terms, which are F.O.B. shipping point. This means that that risk of loss and title of any item is passed to you at the shipping point, which is when the carrier accepts the goods for transport.

Terms & Condition for Return of Item(s)

  • Upon receiving your order, please inspect all packages thoroughly for missing, damaged, or incorrect parts.
  • If you receive a damaged part, do NOT accept the package. Have the shipper immediately return to sender.
  • If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender.
  • We are not responsible for installation errors or any labor, towing, or rental car expenses that occur as the result of the installation of any wrong or defective parts.
  • We are not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. We must be contacted immediately if any of the above occurs.
  • We are not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.

    Terms & Condition for Sales of Products

  • l prices are subject to change without prior notice.
  • We reserve the right to correct typographical and printing errors.
  • We reserve the right to correct prices or calculation errors.
  • We reserve the right not to proceed with any order where we feel that it will put us, the recipient, or any other party in a vulnerable position either financially or for any other justifiable reason. We will contact every customer placing an order to notify them of the cancellation providing a viable e-mail address has been given. We will not be required to incur any additional expense other than to use the e-mail to cancel such an order.